FAQs
1. What sizes are available?
We offer a full range of sizes for men, women, and kids. Size charts are available on every product page to help you find your perfect fit.
2. How do I know which size to order?
Check our Size Guide for foot measurements in CM & inches. If you're between sizes, we recommend choosing the larger size for comfort.
3. Do you offer cash on delivery (COD)?
Yes! We offer Cash on Delivery across Pakistan for your convenience.
4. How long does delivery take?
Standard delivery takes 3–5 business days. In some areas, it might be faster. You’ll get a tracking number once your order is shipped.
5. What is your return/exchange policy?
We offer 7-day easy exchange on unworn shoes. If there’s a size or defect issue, just contact us via WhatsApp or email.
6. Are your shoes original and high-quality?
Absolutely. We take pride in offering premium quality footwear with comfort, durability, and modern design.
7. Can I cancel or change my order after placing it?
Yes, but only if your order hasn't been shipped yet. Contact us ASAP on WhatsApp or Instagram to make changes.
8. Do you deliver internationally?
Currently, we deliver within [Pakistan/Your Country]. International shipping options will be available soon!
9. How can I contact you for help?
You can reach out via:
📱 WhatsApp: 03368697303
📧 Email: jutajunctionofficial@gmail.com
📸 Instagram DM: @jutajunctionofficial
10. Do you have physical stores?
We are currently online-only, giving you the best prices & direct-to-customer experience. Store locations might come soon — stay tuned!